Frequently Asked Questions
How long does the cremation process take?
We make every effort to pick up your cherished pet from your local veterinary hospital on the same day as requested, if before 5 p.m. We will return your pet’s cremated remains in 5-7 business days.
In what type of container will my pet’s cremated remains be returned?
Each private cremation is returned in a hand-crafted wooden urn with an engraved nameplate, at no extra cost.
How do I know the pet returned to me is actually my pet?
We have offered individual pet cremations using our own pet crematory for over 25 years. Our careful identification system ensures you receive your pet back in a compassionate and dignified manner.
Will I receive a certificate of cremation?
A certificate of cremation is issued with every individual cremation along with reading material to assist you in the loss of your faithful friend.
- A variety of other pet urns if you wish and pet print jewelry
- Permanent memorialization through a wide variety of monuments for your family. We also offer a line of pet markers to memorialize your pet.